What every Tavuni plan contains: customers, vehicles, work orders, quotes, invoicing and Peppol

Who it is for

Any business that works with vehicles: hire companies, fleet managers, garages, body shops and inspection firms, with one or more branches.

The basics are what every plan has in common. Hire, inspections, repairs, damage valuation, claims handling, network orchestration, the tyre hotel, time registration, studio photos, webhooks and the mobile app are optional modules on top.

What it does

1. 1. Customers and follow-up

   Contacts with their relationships, deals in a pipeline, contact moments, campaigns, tags, saved views and a search across everything.

2. 2. Vehicle and fleet register

   Vehicles with VIN decoding, plate change and deregistration, merging of duplicate records, import and CSV export. Vehicles are grouped into vehicle groups and fleets.

3. 3. Work orders and planning

   Work orders with their execution lines, a calendar for people and resources, a final check before release and a public booking page.

4. 4. Quotes and invoices

   Create, send and convert quotes. Invoices start as drafts and receive a continuous number without gaps when issued; credit notes, PDF, an aged-receivables report and received invoices are part of it.

5. 5. VAT

   One rule decides the VAT category from the seller's country, the kind of customer, the product, the kind of line and the date. Rates are dated law for Belgium, the Netherlands, France, Germany and Luxembourg. VAT numbers are checked through VIES. A missing rate holds the invoice back instead of charging zero.

6. 6. Peppol

   Issued invoices and credit notes are built as UBL following Peppol BIS Billing 3.0, validated before dispatch and delivered through the Belgian access point e-invoice.be. Received e-invoices come in the same way.

7. 7. Branches and legal entities

   Each branch records the legal entity that operates it, and an invoice comes from that entity. A branch is deactivated, never deleted.

8. 8. Customer portal without an account

   Customers open their file through a personal link in an email. They get no user account; actions that need more assurance ask for a stronger sign-in.

9. 9. Users, roles and security

   Roles with rights per action, inviting and bulk-importing users, signing in through your own identity provider, and two-factor authentication the organisation can make mandatory. Changes to settings are audited, and the audit trail of sign-ins and rights has a hash chain that can be verified.

10. 10. Integrations and export

    Your own apps with API keys for the API products the organisation takes, and a booking module on your own website. Lists such as contacts, vehicles, invoices and work orders export as CSV.

What it does not do

• The AI assistant is not part of the basics: it runs on a separate bundle of AI credits.
• The specialised functions (hire, inspections, parts and purchasing, damage valuation, claims handling, network orchestration, tyre hotel, webhooks) are separate modules.
• The number of users and records follows the plan's limits.
• An organisation's Peppol registration is done by Tavuni, not in the workspace itself.

Price

These prices come from Tavuni's published price list, also on Pricing

Questions?